Language assistance
This site is available in English and Spanish, and care is available in both. If you need another language, call 323-359-5210 and we will arrange interpretation at no cost to you. We do not ask family members to interpret clinical information.
Disability and accessibility
We provide auxiliary aids and services at no cost, including a phone-only visit option for patients who cannot use video, large-print materials on request, and support with our forms. Tell us what you need when you book, or call 323-359-5210.
How to raise a concern
Call 323-359-5210, email john@medicalcare.com.ai, or use the Patient Complaint Process. You may also contact the U.S. Department of Health and Human Services, Office for Civil Rights, at 1-877-696-6775 or www.hhs.gov/ocr/complaints. We do not retaliate for raising a concern.
MedicalCare.com.AI is a telemedicine platform owned and operated by US Longevity Laboratories, Inc. Medical services are provided by independent, licensed healthcare providers through an affiliated physician-owned medical group. US Longevity Laboratories, Inc. does not practice medicine.